Returns & Refunds Policy

Thanks for purchasing from Phelan Footwear South Africa.

Please exchange the item within 7 days of delivery and inform us within those 7 days of your exchange/returned order at

Shoes must be returned in original condition and packaging.

Please note that sale items are non-refundable and not returnable.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the to the bank account provided. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team. Contact us

51 Lourens Street
Somerset West
+27 (0)21 852 4516

6 Aberdeen Street
+27 (028) 313 2765